Newsletter

All the questions

You will find answers to frequently asked questions about Shin Toyo Gate and our cargo transportation services.


  • How should I choose the right transport service for my cargo?
  • How do you establish the chargeable weight of my shipment?
  • What are the common limitations for transport services, what info do I need to provide to get a quote?
  • Why do I need to make Customs Clearance for my cargo ? Do I have to pay extra?
  • How do I track my shipment?
  • How can I insure my cargo?
  • Why should you do with Shin Toyo Gate?
How should I choose the right transport service for my cargo?

Choosing your correct transportation solution needs to take into account a series of factors like cargo value, required delivery speed, route, dimensions and weight or the cargo.
There may often be situations where identical cargo is carried in different ways to its destination, based on various reasons. Our team is looking forward to understand why you need to make a transport, and consultatively offer you our recommended solutions.

How do you establish the chargeable weight of my shipment?

The common practice in billing the weight of your shipment, is establishing the higher between physical weight and volumetric weight. While the physical weight is determined by simply weighting the cargo, the volumetric weight is determined by multiplying dimensions of the cargo ( L x l x h) and dividing it by a fixed coefficient – 6000, 5000, 4000, 1000, depending on the means of transport.
Our team will quote the price based on chargeable weight.

What are the common limitations for transport services, what info do I need to provide to get a quote?

There are virtually no limitations, each particular cargo has its own solution, however you will need to consider that in order to get a sustainable, fast and convenient quote, your cargo needs to be packed on regular pallets (120×80 base), individual parcels below 70 kgs, to have the postal code of origin and destination, the required time in transit, cargo content and value, and to clearly specify any particular request that you may have for a transport, before we proceed to loading, and not during transportation.

However, we will attend to your request, and try to offer a solution at any stage of the shipment. Hours and days of operation of shipper and consignee are very important for planning a delivery.

Why do I need to make Customs Clearance for my cargo ? Do I have to pay extra?

Customs clearance formalities are required by law, for cargo crossing international borders. Exception is EU space, where cargo can travel freely between countries. Our quotes include the service of brokerage, but, the Consumption tax and duty owned by your company for importing cargo .

The Consumption tax and duty for a certain product are applied to the value of the goods and value of the transport. Our team can help you identify the correct HS-Code for your cargo and estimate in advance the amounts required to pay to the Authorities.

How do I track my shipment?

For our handled cargo, you can easily track them on our website. However, if you require more detailed information, please contact us through our inquiry form or by phone.

How can I insure my cargo?

You will need to provide our agents with a copy of the commercial invoice of the cargo, and taking into account the transportation route we will offer you insurance options and risks covered for your cargo. We will handle all the formalities for you, and issue individual cargo policies on your behalf with selected insurance companies, payable to your account, in case of unwanted events, cover by the policy.

Why should you do with Shin Toyo Gate?

We are more than a transportation company, we are your transportation consultants. We will not over-promise, we will not oversell and we will keep you closely informed. Shin Toyo Gate is your one stop for transportation.



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ABOUT US

〒231-0035 5F Yokohama TH Building, 1-2 Chitose-cho,
Naka-ku, Yokohama, Kanagawa, Japan
Phone Number: (+81) 045-550-7196
Fax Number: (+81) 045-550-7191